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INTELLIGENT VOICE-ASSISTED TROUBLSHOOTING (UCIVART)

Our PATENTED Troubleshooting technology empower users to independently troubleshoot and resolve vehicle issues in real-time with step-by-step guidance. Leveraging over-the-air (OTA) capabilities, issues can be reported and fixed remotely, reducing unnecessary service center visits, minimizing downtime, and saving time and money.

In-Vehicle and Remote Troubleshooting

Unlike traditional diagnostics that depend on service centres or network connectivity, UCIVART functions seamlessly even in no-network zones. Embedded directly within the digital cockpit architecture, it operates as a real-time diagnostic layer offering user-friendly resolutions both in-vehicle and remotely. Built for cloud and cloudless environments, it enables efficient remote troubleshooting by capturing intelligent logs and diagnostics, reducing issue resolution time from weeks to minutes.

EARLY DETECTION OF SHOWSTOPPER ISSUES

UCIVART eliminates critical infotainment issues through active collaborations with OEM and Tier-1 teams during the product development phase. UCIVART proactively detects and resolves potential failures early before they reach customers. This strengthens design robustness, improves validation coverage, and reduces issue carryover into production. By tackling problems before system rigidity sets in, we enable cleaner launches, fewer field issues, and greater efficiency across design, test, and service cycles.

REAL TIME TROUBLESHOOTING
(In-Vehicle +Remote Resolution)

UCIVART enables real-time troubleshooting by combining in-vehicle diagnostics with remote resolution capabilities. It detects issues the moment they occur, guides users through contextual, self-assisted fixes, and seamlessly reports unresolved cases for remote intervention. Whether inside the vehicle or from afar, UCIVART minimises downtime, eliminates guesswork, and accelerates resolution, turning days or weeks of troubleshooting into minutes, while enhancing user confidence and service team efficiency.

CLOUD AND OTA-BASED SOLUTION

Our flagship troubleshooting solution empowers vehicles to independently detect and resolve issues by leveraging real-time data and predictive analytics. Designed to enhance user experience, these systems ensure quicker resolutions, improved safety, and minimal disruption.

REDUCING UNNECESSARY SERVICE CENTER VISITS

Our solution enables car owners to resolve issues through in-vehicle/self-assisted troubleshooting. If unresolved, they can report online, ensuring they only visit service centers when a viable solution is available, saving time and effort

SOFTWARE DEFINED VEHICLE: OTA BASED SOLUTION

Software-defined vehicles leverage OTA-based solutions to remotely update and fix infotainment systems, eliminating the need for service centre visits. This ensures timely software updates, optimizes performance and enhances user experience without physical intervention.

EIT Urban Mobility

HQ: 113 FR, Solihull, UK B91 2AX

INDIA: Hustle Hub Tech Park, Ground Floor, Building 1, Sector 2, HSR LAYOUT, 

Bengaluru, Karnataka, 560102

UCT Mobility is supported by EIT UrbanMobility an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union. EIT UrbanMobility acts to accelerate positive change on mobility to make urban spaces more livable.
 

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