IN-VEHICLE & REMOTE TROUBLESHOOTING
Our advanced troubleshooting technology empower users to independently troubleshoot and resolve vehicle issues in real-time with step-by-step guidance. Leveraging over-the-air (OTA) capabilities, issues can be reported and fixed remotely, reducing unnecessary service center visits, minimizing downtime, and saving time and money.
In-Vehicle and Remote Troubleshooting
User unawareness presents significant challenges for OEMs and Tier-1s with infotainment systems, leading to costly vehicle recalls, unnecessary hardware replacements, and service center visits. UCT Mobility’s innovative In-Vehicle and Cloud Troubleshoot Architecture addresses these issues, reducing recalls and replacements while enhancing the user experience with Bluetooth, HMI, and Projection technologies
MINIMIZE VEHICLE RECALLS
Our solutions minimize vehicle recalls by leveraging real-time diagnostics and self-assisted in-vehicle troubleshooting. By proactively identifying and addressing potential issues, we reduce the need for costly and time-consuming recalls. Our advanced cloud-based troubleshooting platform empowers technicians to diagnose and resolve problems efficiently, minimizing downtime and improving vehicle performance. This comprehensive approach strengthens the overall brand reputation.
ERADICATE EXTRA HARDWARE REPLACEMENT COST AT SERVICE CENTRE
At service centers, non-technical staff often resort to replacing the entire infotainment head unit as a quick fix, leading to unnecessary costs and delays. Our technology empowers service center teams to accurately diagnose and communicate issues to the right experts, enabling swift and effective resolutions without the need for unnecessary hardware replacements. This approach minimizes costs, improves efficiency, and enhances customer satisfaction.
CLOUD AND OTA-BASED SOLUTION
Our advanced troubleshooting solution empowers vehicles to independently detect and resolve issues by leveraging real-time data and predictive analytics. Designed to enhance user experience, these systems ensure quicker resolutions, improved safety, and minimal disruption.
REDUCING UNNECESSARY SERVICE CENTER VISITS
Our solution enables car owners to resolve issues through in-vehicle/self-assisted troubleshooting. If unresolved, they can report online, ensuring they only visit service centers when a viable solution is available, saving time and effort
SOFTWARE DEFINED VEHICLE: OTA BASED SOLUTION
Software-defined vehicles leverage OTA-based solutions to remotely update and fix infotainment systems, eliminating the need for service centre visits. This ensures timely software updates, optimizes performance and enhances user experience without physical intervention.